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HANDS Savings Program Participant Feedback Survey

Empowering Your Financial Future

"*" indicates required fields

Step 1 of 5

20%

Name*

First Last

Email

MOTIVATION

Here, we will ask you about your motivation for participating in the HANDS Saving Program.

My motivation for participating in the HANDS Savings Program was to...*

Receive free money

Learn how to budget my money

Build up my emergency savings

Get accountability for saving my money

Grown and learn for myself and/or my family

Improve my credit score

Save money for a big purchase

Become financially self-sufficient

Open a savings and/or checking account

Remain housed

Other

check all that apply

If there was another reason you were motivated that was not listed, please share it here:

READINESS

Here, we will ask you about your level of readiness for participating in the HANDS Savings Program.

Have you adjusted well to all the new responsibilities that go with being permanently housed?

Yes

No

Other

Have you maintained your new housing situation?

Yes

No

Other

If so, how long have you maintained your new housing situation?

Do you have a basic budget?

Yes

No

Other

Are your income and bills predictable each month?

Yes

No

Other

Do you have stable employment?

Yes

No

Other

If so, how much do you earn per hour?

If not, are you currently looking for stable employment?

Yes

No

Other

Were you physically, emotionally, and mentally in a good place in your life to participate in the program?

Yes

No

Other

Did you have the extra time and energy to dedicate to this program to make sure that you were successful?

Yes

No

Other

Are or were you ready to work on creating a "savings mindset" even if it means prioritizing, rethinking, and making financial sacrifices to help you reach your goals?

Yes

No

Other

PARTICIPATION

Here, we will ask you about your participation in the HANDS Savings Program.

Was it easy to complete the online application, contract, and ROI forms as well as officially enroll in the program?

Yes

No

Other

Were you in need of a laptop and/or internet service to actively participate in the HANDS Savings Proram?

Yes

No

Other

Was the individual budget counseling session helpful for you to achieve success in this program?

Yes

No

Other

Was obtaining a checking and/or savings account a challenge or barrier for you in participating in this program?

Yes

No

Other

Was the mandatory Saturday Zoom Life Skills class educational and informative?

Yes

No

Other

Would you recommend any topics that you'd like to be discussed in the Saturday online classes? If so, please list and describe them below.

If you were unable to attend the mandatory class on Saturday, would you have liked to be able to view the class online and take a quiz to stay in compliance with the program's rules?

Yes

No

Other

As a HANDS Savings Program participant, would you find a list of phone numbers for emergency rent, utility, and food assistance helpful and empowering?

Yes

No

Other

Was sending screenshots to the HANDS Savings Case Manager difficult for you to do?

Yes

No

Other

Was it helpful to receive HANDS Savings Program reminders by both text and email?

Yes

No

Other

Was the HANDS Savings Program Case Manager, Colleen, helpful and responsive if you had any questions and/or concerns?

Yes

No

Other

OUTCOMES

Here, we will ask you about the payoffs and outcomes of your participation in the HANDS Savings Program.

Were you successful in making the 6-month savings match?

Yes

No

Other

If, for whatever reason, you would like a "do-over" of the program, would you like to join the August or September cohort?

Join August 2024 Cohort

Join September 2024 Cohort

Other

What do you attribute your success or "needing a do-over" to?

Did your credit score go up, down, or stay the same? Please explain below.

Are you committed to saving money and sending in proof of deposits for an additional 6 months of the HANDS Savings Program to earn extra bonuses and incentives?

To be clear, SVDP will not match another 6 months, but you can earn an additional $200 if you continue to save any amount.

Yes

No

Other

Would you like to continue to be able to access online classes, attend financial literacy workshops, and receive 1:1 budget coaching, as needed?

Yes

No

Other

Would you like to attend SVdP-sponsored employment fairs to explore better paying career opportunities?

Yes

No

Other

Would you like to participate in a HANDS Savings Alumni Group that will continue to meet online to support each other and exchange ideas on how to keep their "savings mindset" going?

Yes

No

Other

What can M2H/SVdP do to make this program better for you as the participant?

What did you like or enjoy about the program?

Is there anything that we should know that we didn't ask?

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